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How information is used when you request a quote, arrange vehicle transport or contact Van 3 Auto Transport.
Our quote and booking forms collect contact, vehicle and shipment details.
We use the information you provide to respond to your request and arrange your shipment.
Transport arrangements involve sharing relevant shipment details with the assigned carrier.
Payment services and embedded website features have their own privacy practices.
Contact Van 3 Auto Transport with questions about your information or to make a privacy request.
When you request a quote or book transport, the forms ask for information such as your name, email address, phone number, pickup and delivery locations, preferred dates, vehicle year, make, model and operating condition. Booking can also include the addresses and contact details of the people attending pickup and delivery. When you contact us, we receive the information you include in that enquiry. Provide another person’s contact information only when you are authorized to do so.
We use enquiry and shipment information to prepare and communicate quotes, answer questions, coordinate bookings and handovers, communicate about the shipment and handle service or payment enquiries. Records related to a booking can also be needed for accounting, handling disputes and meeting applicable obligations.
Arranging transport requires relevant route, vehicle and handover details to be communicated to the assigned carrier. Website hosting, email delivery and payment services can also process information involved in providing their services. We do not provide your personal information to other companies for their own marketing.
The booking flow supports online card payments and PayPal. Payment providers process information needed for the selected transaction under their own privacy practices. Do not send card numbers, card security codes or account passwords through a general contact enquiry.
We may contact you by phone or email about your quote and shipment. Quote follow-up emails may include an updated or discounted offer for the same requested transport. These messages relate to your enquiry; we do not provide your information to other companies for their own marketing. Contact us if you no longer wish to receive quote follow-up offers. Communications needed to coordinate an existing booking are separate from those follow-up offers.
The website includes third-party features such as address lookup, payment services and embedded video. Loading or interacting with those features may involve the third party receiving browser or device information and using cookies or similar technologies. Review the privacy information provided by the relevant service. Browser settings can control cookies, although blocking them may affect website functionality.
Information associated with enquiries, bookings and payments can be needed for service delivery, recordkeeping and applicable obligations. The applicable retention periods or criteria will be specified in the approved version of this policy.
Depending on the law that applies to your information and the business, you may have rights relating to access, correction, deletion or certain uses and disclosures. Contact us to make a request or ask which rights apply. We may need information to verify the request and understand the records involved. California-specific disclosures and request methods must be finalized if the business falls within the applicable requirements.
For questions about this policy or your information, email van3autotransport@gmail.com, call (224) 788-7777, or use the Contact Us page.
